Last Updated: August 2026
Welcome to Fennec Express. By downloading, accessing, or using our application, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the application.
1. About Fennec Express
Fennec Express is a delivery platform that connects users with restaurants, grocery stores, pharmacies, local shops, and delivery partners. Our services may expand over time to include additional shopping and marketplace features.
2. User Accounts
To use certain features of the application, you may be required to create an account.
You are responsible for:
- Providing accurate information.
- Keeping your login credentials secure.
- Maintaining the confidentiality of your account.
- All activities that occur under your account.
3. Orders
Users are responsible for reviewing all order details before confirming a purchase.
Restaurants and merchants are responsible for the products they provide, including pricing, descriptions, availability, and quality.
Delivery times are estimated and may vary depending on traffic, weather, merchant preparation time, and other operational factors.
4. Payments
Payments may be processed through third-party payment providers.
Fennec Express does not store complete payment card information on its servers.
5. User Conduct
Users agree not to:
- Use the application for illegal activities.
- Submit false or misleading information.
- Interfere with the operation or security of the platform.
- Abuse delivery partners, merchants, or customer support.
6. Intellectual Property
All trademarks, logos, graphics, designs, software, and content related to Fennec Express are owned by Fennec Express or its licensors and are protected by applicable intellectual property laws.
7. Limitation of Liability
Fennec Express acts as a platform connecting customers, merchants, and delivery partners.
To the maximum extent permitted by law, Fennec Express shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of the application.
8. Privacy
Your use of the application is also governed by our Privacy Policy.
9. Account Deletion
Users have the right to request the deletion of their Fennec Express account and associated personal data.
To request account deletion, please contact us at:
Email: support@fennecexpress.com
Please include your registered phone number or email address so we can verify ownership of the account.
After successful verification, we will permanently delete your account and associated personal data within a reasonable period, except where retention is required by applicable law, fraud prevention, dispute resolution, accounting, or other legal obligations.
10. Changes to These Terms
We may update these Terms and Conditions at any time.
Updated versions will be published on this page, and continued use of the application constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Fennec Express
Email: support@fennecexpress.com
Website: https://fennecexpress.com